Frequently Asked Questions

  • We focus on the platforms where your audience actually spends time — primarily Meta (Facebook), Instagram, Stories and Reels. During your discovery call we’ll work out which channels will give you the best return, rather than spreading you thin across every platform.

  • Our social media management packages start from $800/month, with Growth and Scale tiers for businesses ready to do more. We also offer marketing management, social media advertising and ad set-up as add-ons. Every package is outlined clearly so you know exactly what’s included before you commit.

  • Invoices are due within 30 days of the invoice date, and where a payment plan is agreed you’re responsible for keeping to the agreed terms. Our services run on a minimum three (3) month term so we have enough runway to build momentum and show real results — after that, either party can give 45 days’ written notice.

  • Social media is a long game. The first month is about foundations — auditing your brand, building strategy and setting up your content. From there we focus on growth and engagement, refining each month based on what’s working. Most clients start seeing meaningful traction within the first quarter.

  • No problem at all — your feedback is part of the process. Content is shared with you for review before it goes live, and we’ll refine it based on your notes until it feels right for your brand.